yisuncloud Pickup · User guide

1. Try first & sign up

1. Try the form: open the log page without signing up (no real email sent)
2. Sign up — enter email, click activation link
3. Verify email → 15-day trial (400 emails/month) → real welcome and reminder emails
4. Buy a plan when trial ends at billing
5. After login, check shop settings for name, address, phone, industry, and default bin/shelf number.

Login email is for your dashboard only. Outbound mail is sent by the platform and shows your shop name.

2. Install to home screen (optional)

This site is an installable web app (PWA). Add it to your phone or desktop home screen to open the dashboard like a small app.

iPhone / iPad (Safari)

1. Open pickup.yisun.cloud in Safari and log in.
2. Tap Share → Add to Home Screen.

Android (Chrome)

1. Open the site in Chrome, menu ⋮ → Add to Home screen or Install app.

Shop PC (Chrome / Edge)

1. Use the address-bar Install icon or browser menu → Install this site.

3. Choose industry

Industry changes button labels, form fields, and default email templates. Examples:

• Dry cleaning / laundry — log drop-off; garment category, color, size; auto pickup number
• Print / repair — order or repair description; bin number on emails; write number on a tag (no printer required here)
• Pet grooming — service log with pickup number
• Library / book lending — shelf number as bin; return reminders

Change industry later in shop settings; manually edited templates are not overwritten.

4. Pickup numbers (bin + shelf + sequence)

Like a parcel locker: bin number + shelf layer + sequence within that layer. Sequence auto-increments and frees when the order is picked up.

Examples:

• Bin 45, layer 0, item 1 → 45001
• Bin 45, layer 0, item 2 → 45002
• Bin 45, layer 2, item 15 → 452015 (6 digits when layer > 0)

Rules: 货架号+层数+序号（如 45 号货柜第 0 层首件为 45001）. Set a default bin in shop settings. For thermal tickets, use yisuncloud Print.

5. Daily: log a pickup

1. Dashboard → + Log… (label varies by industry).
2. Enter preferred name, customer email; for numbered industries, bin and layer.
3. Laundry: category plus optional color/size. Other industries: item description.
4. Set expected date (or days until ready — defaults vary by industry).
5. Tap Save and send welcome email.

6. Five email types

At pickup, ask for the pickup number or look up by registered email. We do not store customer phone numbers by default. This site does not print — use yisuncloud Print for paper slips.

7. Customer email consent

• View status in Customers & consent: pending / agreed / unsubscribed.
• Pending: ask customer to check spam; use Resend consent.
• Agreed: reminders and Notify now will send.
• Unsubscribed: system stops — do not contact elsewhere for the same purpose.

8. Reminders: Notify now + automatic

Notify now (recommended)

When an order is ready, tap Notify now on the dashboard — customer gets email immediately with pickup number.

Automatic on due date

Or set an expected date only: on that date (if still open and consented), the server sends one reminder per customer per day max.

9. Complete, reschedule, import

Reschedule

Customer calls or replies to email → you confirm → dashboard Reschedule → optional notify customer (number unchanged).

Order complete

Tap Picked up / Returned — number is freed for reuse; completion email sent automatically.

Bulk import

CSV import — laundry example:

name,email,category,date,color,size,bin,layer
Jane,jane@example.com,coat,2026-06-15,black,L,45,0

Repair / print example:

name,email,item,date,bin,layer
Sam,sam@example.com,iPhone screen,2026-06-15,12,0

10. Edit email templates

Email templates — common placeholders:

• {{称呼}} / name, {{物品}} / item, {{取件日期}} / pickup date, {{取走时间}} / pickup time
• {{取衣码}} / {{编号}} — full pickup number
• {{货架号}}, {{层数}}, {{序号}} — split fields
• {{店铺名称}}, {{店铺地址}}, {{联系电话}}

11. Billing

免注册可打开登记页面试填（不发真邮件）。注册并激活邮箱后赠送 15 天试用（400 封/月）；试用额度用尽后须购买套餐。 Full prices: pricing; pay at billing (email must be verified).

Email boost packs

• Dashboard shows used / total quota (plan + boosts). At ~80% you get a warning.
• Boosts are for the current month only; max prepay 3 months.

12. FAQ

Welcome vs consent email?

Welcome (with number) sends immediately. Consent only controls future reminders.

Need a second email at pickup?

No — use the pickup number. Completion email sends when you mark picked up.

Do I enter pickup numbers manually?

No — system generates them from bin + layer.

SMS?

No — email only.

Print paper receipts?

Use yisuncloud Print with the same email to import and print.

Import from Book?

Same email on yisuncloud Book — appointments can flow here for different email workflows.

More help?

info@yisuncloud.com